ASAP Ticket Review: Is it Worth the Hype?

ASAP Tickets is a travel agency that offers a wide range of flight booking services to customers. The company has been in operation for several years and has established a reputation for providing affordable and reliable travel solutions to its clients. In this article, we will take a closer look at ASAP Tickets, its services, and what customers have to say about their experiences with the company.

ASAP Tickets is a full-service travel agency that offers a range of flight booking services to customers. The company works with a variety of airlines and offers competitive pricing on flights to destinations around the world. Customers can book flights online or over the phone, and the company offers a range of payment options to make the booking process as convenient as possible.

Key Takeaways

ASAP Tickets is a full-service travel agency that offers a range of flight booking services to customers.
The company offers competitive pricing on flights to destinations around the world.
Customers can book flights online or over the phone, and the company offers a range of payment options to make the booking process as convenient as possible.

Overview of ASAP Tickets

Asap Tickets is a travel agency that provides airfare booking services to customers. The company has been in business for over a decade and has established itself as a reputable player in the travel industry. Asap Tickets offers a range of services that cater to the needs of different travelers.

Company History

Asap Tickets was founded in 2004 by a group of travel industry professionals with years of experience in the field. The company's mission is to provide its customers with affordable airfare options without compromising on quality. Asap Tickets has since grown to become one of the leading providers of airfare booking services in the industry.

Services Offered

Asap Tickets offers a range of services to its customers, including:

Flight booking: Asap Tickets provides customers with the option to book flights to destinations around the world. The company offers competitive prices and a range of airline options to choose from.
Multi-city booking: Asap Tickets also offers customers the option to book flights to multiple destinations in one trip. This service is particularly useful for travelers who are planning a trip that involves visiting multiple cities.
Group booking: Asap Tickets provides group booking services for customers who are traveling in groups. The company offers discounted rates for group bookings, making it an affordable option for families or groups of friends traveling together.
24/7 customer support: Asap Tickets provides customers with 24/7 customer support. The company's customer service team is available to assist customers with any questions or concerns they may have about their booking.

In conclusion, Asap Tickets is a reputable travel agency that offers a range of services to its customers. The company has a proven track record of providing affordable airfare options without compromising on quality. With its range of services and commitment to customer satisfaction, Asap Ticket is a great choice for travelers looking to book flights to destinations around the world.

Booking Process

Asap Tickets offers a simple and efficient booking process that allows customers to quickly book their travel arrangements. The booking process consists of three main subsections: Search and Selection, Reservation and Confirmation, and Payment Options.

Search and Selection

Asap Tickets' website provides an easy-to-use search engine that allows customers to search for flights, hotels, and car rentals. Customers can search for their preferred travel dates, destinations, and number of passengers. The search engine also offers a variety of filters to help customers narrow down their search results and find the best deals.

Once customers have found their desired travel arrangements, they can select the specific flights, hotels, or car rentals that they want to book. Asap Tickets provides detailed information about each option, including prices, flight times, and hotel amenities. Customers can compare multiple options side-by-side to find the best deal.

Reservation and Confirmation

After customers have selected their travel arrangements, they can easily make a reservation through the Asap Tickets website. The reservation process is straightforward and only takes a few minutes to complete. Customers will need to provide their personal information, including their name, email address, and phone number. They will also need to provide their payment information, including their credit card number and billing address.

Once the reservation is complete, customers will receive a confirmation email from ASAP Tickets. The confirmation email will include all of the details of the reservation, including the travel dates, flight times, hotel information, and payment details. Customers can review this information to ensure that everything is correct.

Payment Options

Asap Tickets offers a variety of payment options to make the booking process as convenient as possible for customers. Customers can pay for their travel arrangements using a credit card, debit card, or PayPal. Asap Tickets also offers a payment plan option that allows customers to pay for their travel arrangements in installments. This option is particularly useful for customers who want to book a trip but may not have the funds to pay for it all at once.

Overall, the ASAP ticket booking process is simple, efficient, and user-friendly. Customers can easily search for and select their desired travel arrangements, make a reservation, and pay for their trip using a variety of payment options.

Customer Experiences

Positive Feedback

ASAP Tickets has received a lot of positive feedback from its customers. Many customers have praised the company for its excellent customer service, with one customer stating that the service was "quick and efficient, and the staff were exceptionally helpful and friendly" [1]. Another customer stated that their travel agent, Soto, was "amazing" and able to "redeem our trust with the service he provided" [2].

Customers have also been impressed with the deals they have received through ASAP Tickets. Many have praised the company for offering the "best deal" and for being able to find them "great prices" [3].

Negative Critiques

While ASAP Tickets has received a lot of positive feedback, there have also been some negative critiques. Some customers have complained about hidden costs and fees, stating that they were not made clear when purchasing their tickets [4].

Despite this, the majority of customers have been satisfied with their experience with ASAP Tickets, with the company receiving a rating of 4.69 stars out of 5 from over 5,600 reviews on Sitejabber [1].

In summary, while there have been some negative critiques, the majority of customers have had positive experiences with ASAP Tickets. The company's excellent customer service and ability to provide great deals have been praised by many customers.

[1] https://www.sitejabber.com/reviews/asaptickets.com [2] https://www.trustpilot.com/review/www.asaptickets.com [3] https://www.sitejabber.com/reviews/asaptickets.com [4] https://www.bbb.org/us/ca/south-san-francisco/profile/travel-agency/asap-tickets-1116-72752/customer-reviews

Pricing and Value

ASAP Tickets offers competitive pricing for flights, hotels, and car rentals. The company claims to provide the best deals and discounts on travel bookings. However, it is important to note that the prices may vary depending on the destination, time of travel, and availability of seats.

Comparative Analysis

According to Sitejabber, ASAP Tickets has a rating of 4.69 stars out of 5,594 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ASAP Tickets most frequently mention customer service, travel agents, and the best deal.

ASAP Tickets ranks 8th among Discount Travel sites, according to Sitejabber. The company's pricing is compared with other travel booking websites such as Expedia, Orbitz, and Travelocity. The comparative analysis shows that ASAP Tickets' pricing is competitive and often provides better deals than its competitors.

Discounts and Deals

ASAP Tickets offers various discounts and deals to its customers. The company provides discounts on group bookings, student travel, military travel, senior travel, and more. Customers can also save money by booking flights and hotels together as a package deal.

ASAP Tickets has a price match guarantee, which promises to match or beat any lower price found on another website. The company also offers a loyalty program called "ASAP Rewards," where customers can earn points on their bookings and redeem them for discounts on future bookings.

In conclusion, ASAP Tickets offers competitive pricing and value for travel bookings. The company provides various discounts and deals to its customers, making it a popular choice among travelers.

Customer Support

ASAP Tickets is known for providing excellent customer support to its customers. They have a team of experienced travel agents who are available 24/7 to help customers with their travel-related queries.

Accessibility

Customers can reach out to ASAP Tickets customer support through various channels such as phone, email, and live chat. The company's website also has a dedicated section for customer support that includes a comprehensive FAQ section. Customers can find answers to most of their queries related to flight bookings, cancellations, refunds, and more in this section.

ASAP Tickets also provides a toll-free number that customers can call to speak with one of their travel agents. The company claims that its travel agents are trained to provide personalized support and assistance to customers based on their specific travel needs.

Response Time

ASAP Tickets claims to provide quick response times to their customers. According to their website, the company's travel agents typically respond to customer queries within 30 minutes of receiving them. However, the response time may vary depending on the complexity of the query and the availability of the travel agents.

Customers can also track the status of their queries through the company's website. ASAP Tickets provides a unique reference number to customers for each query they raise, which they can use to track the status of their query online.

Overall, ASAP Tickets seems to provide reliable and accessible customer support to its customers.

Policies and Guarantees

Refund Policy

Asap Tickets offers a refund policy for their customers. However, the terms and conditions of this policy vary depending on the airline and the type of ticket purchased. The company states that they will do their best to assist customers in obtaining a refund, but they cannot guarantee that it will be successful. It is important to note that some tickets are non-refundable and non-transferable.

Customers who wish to request a refund should contact Asap Tickets customer service directly. The company will then contact the airline to process the refund. The process can take up to 12 weeks, and customers should be prepared to provide the necessary documentation to support their refund request.

Ticket Exchange Rules

Asap Tickets allows customers to exchange their tickets for a different date or destination. However, this service is subject to availability and fees. Customers should contact Asap Tickets customer service directly to request a ticket exchange.

The fees for ticket exchanges vary depending on the airline and the type of ticket purchased. Customers should be aware that some tickets are non-exchangeable. Additionally, customers should be prepared to provide the necessary documentation to support their ticket exchange request.

Overall, Asap Tickets strives to provide its customers with a positive experience. They offer a refund policy and ticket exchange services, but customers should be aware of the terms and conditions associated with these services.

Website Usability

Asap Tickets' website is designed with the user in mind. It has a clean and modern interface that is easy to navigate, making it simple to find the information you need.

Navigation

The website's navigation is straightforward and intuitive, with a menu bar at the top of the page that includes links to the main sections of the site. Users can easily find the different types of flights available, including one-way, round-trip, and multi-city options.

The website also has a search bar that allows users to quickly find flights by entering their desired destination, travel dates, and other relevant information. Once the search results are displayed, users can sort them by price, duration, and other factors to find the best flight for their needs.

Online Tools and Features

Asap Tickets' website offers a range of online tools and features to help users plan their trips. The website has a fare calendar that allows users to see the cheapest flights available for a particular month.

The website also offers a variety of travel guides, including destination guides, packing tips, and travel news. These guides provide users with helpful information about their destination, as well as useful tips for making their trip more enjoyable.

Overall, Asap Tickets' website is user-friendly and provides a range of useful tools and features to help users plan their trips.

Loyalty Programs

Asap Tickets offers a loyalty program for frequent flyers called the "Asap Tickets Membership Program". This program provides customers with a range of benefits and rewards to enhance their travel experience.

Membership Benefits

The ASAP Tickets Membership Program offers members a variety of benefits, including exclusive access to discounted fares, personalized travel options, and priority customer service. Members can also enjoy additional perks such as free checked bags, lounge access, and upgrades to premium cabins.

Points System

In addition to membership benefits, the program also includes a points system that rewards members for their loyalty. Members earn points for every dollar spent on flights, hotels, and car rentals through ASAP Tickets. Points can then be redeemed for a variety of rewards, such as free flights, hotel stays, and car rentals.

The number of points earned per dollar spent varies depending on the type of purchase. For example, members earn more points for booking premium cabins or luxury hotels. Members can also earn bonus points for referring friends or family to the program.

Overall, the ASAP Tickets Membership Program is a valuable tool for frequent flyers looking to enhance their travel experience. With a range of benefits and rewards available, members can enjoy exclusive perks and savings on their travel bookings.

Frequently Asked Questions

How reliable are the reviews of ASAP Tickets on trusted platforms?

ASAP Tickets has received positive reviews on various trusted platforms, including Trustpilot and Better Business Bureau. These platforms have strict policies to ensure that the reviews are genuine and unbiased. Customers can rely on these reviews to make informed decisions when booking their travel arrangements with ASAP Tickets.

What makes ASAP Tickets more affordable compared to other travel agencies?

ASAP Tickets has a large network of global travel advisors who have access to exclusive deals and discounts from airlines. They pass on these savings to their customers, making their prices more affordable than other travel agencies. Additionally, they have a price match guarantee, ensuring that customers get the best deal possible.

Can customers trust the legitimacy of ASAP Tickets?

ASAP Tickets is a legitimate travel agency that is accredited by the International Air Transport Association (IATA). They have been operating in the travel industry for over a decade and have served over 400,000 travelers annually. Customers can trust that their bookings with ASAP Tickets are secure and reliable.

What is the customer service experience like with ASAP Tickets?

ASAP Tickets prides itself on its exceptional customer service. They have a team of highly skilled support agents who are available 24/7 to assist customers with any issues or concerns. Customers can reach them via phone, email, or live chat. They also have a comprehensive FAQ section on their website that provides answers to common questions.

Which company is the parent organization of ASAP Tickets?

ASAP Tickets is a subsidiary of International Travel Network (ITN), a leading travel technology company that provides innovative solutions to the travel industry. ITN has been in operation for over 20 years and has a global presence with offices in the United States, Canada, and the Philippines.

How long has ASAP Tickets been operating in the travel industry?

ASAP Tickets has been operating in the travel industry for over a decade. They have established themselves as a trusted and reliable travel agency, serving customers from all over the world. They continue to innovate and improve their services to provide the best possible travel experience for their customers.